Terms of Service

Last Updated: March 13, 2026

These Terms of Service ("Terms") govern your use of the website emberlabs.ai and any services provided by Ember Labs LLC ("Ember Labs," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.

1. Services

Ember Labs provides AI integration consulting services, including but not limited to: AI agent development, workflow automation, API integrations, and related technical consulting. Specific deliverables, timelines, and pricing are defined in individual service agreements or statements of work between Ember Labs and its clients.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others. You may not:

3. Intellectual Property

All content on this website — including text, graphics, logos, designs, and code — is the property of Ember Labs LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

For client projects: ownership of deliverables is defined in the applicable service agreement. Unless otherwise specified, clients receive full ownership of custom-built solutions upon final payment.

4. Client Responsibilities

When engaging our services, you agree to:

5. Payment Terms

Payment terms are specified in individual service agreements. Unless otherwise stated, invoices are due within 30 days of issuance. Late payments may be subject to a 1.5% monthly interest charge. We reserve the right to pause or terminate services for overdue accounts.

6. Limitation of Liability

To the maximum extent permitted by law, Ember Labs LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the amount you paid us for the specific services giving rise to the claim.

7. Disclaimer of Warranties

Our website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components. See our Disclaimer for additional information regarding AI-related services.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of an engagement. This obligation survives termination of the service relationship.

9. Termination

Either party may terminate a service engagement as specified in the applicable service agreement. We reserve the right to suspend or terminate website access for violations of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Pennsylvania.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, contact us at:

Ember Labs LLC
Western Pennsylvania
hello@emberlabs.ai