01
Detention does not get billed cleanly.
Arrival, departure, appointment times, photos, and claim notes need to be captured while the evidence is still fresh.
Industries / Shipping and logistics
Loaded miles pay. Paperwork does not.
Built for regional carriers, small fleets, freight brokers, 3PLs, owner-operators, and last-mile operators.
Every empty mile, unpaid detention event, missing POD, and rate confirmation buried in an inbox pulls money out of the business. We build the systems that keep dispatch, drivers, billing, and customers working from the same load picture.
Where the money leaks
Common problems we look for first.
We do not need to claim every shop is the same. We start with the work that repeats, the calls that get missed, and the reports nobody trusts.
02
Deadhead gets accepted as normal.
Return lanes and backhauls should be surfaced before the truck empties, not after dispatch starts hunting.
03
Documents delay cash.
A load is not really done until rate con, BOL, POD, invoice, and factoring packet are matched and sent.
04
Dispatch handoffs live in texts.
Open loads, driver issues, late arrivals, missing paperwork, and customer updates need a shift handoff that survives the next morning.
What we would build first
Practical fixes.
Priced one at a time.
A fit call turns this into a short, priced menu. You choose the fixes that matter. If one item is enough, we build one item.
01
Rate confirmation intake
Parses inbound rate cons, extracts load details, flags missing terms, and routes the load for dispatcher review.
02
Backhaul finder
Watches loaded moves and surfaces return-lane options before the truck is empty.
03
Driver check-in flow
Uses SMS or simple links for arrival, departure, delay, and document capture without constant phone calls.
04
BOL and POD capture
Reads driver photos, checks required fields, files documents to the load, and alerts billing when something is missing.
05
Detention tracker
Builds timestamped detention records with appointment times, dwell time, notes, and proof.
06
Invoice and factoring packet
Assembles rate con, signed BOL, POD, invoice, and supporting docs so cash is not waiting on paperwork.
07
Dispatcher handoff brief
Creates an end-of-shift summary of open loads, risks, late drivers, customer issues, and missing documents.
08
Owner dashboard
Shows loaded vs empty miles, detention exposure, AR aging, revenue per truck, claims, and document lag.
A realistic first pass
First pass for a regional carrier
A fit call turns these starting points into your operating baseline: fleet size, lanes, TMS, factor, document flow, detention rules, and dispatch handoffs.
Problem
Dispatch is buried in rate cons, drivers text PODs late, detention claims are filed by memory, and deadhead is higher than it should be.
Build
We wire rate-con intake, driver document capture, detention tracking, factoring packets, and a backhaul finder.
Result
Billing moves sooner, dispatch has fewer loose ends, and the owner finally sees loaded miles, empty miles, and detention exposure in one place.
15-20%
industry-average deadhead range worth attacking
Same day
cleaner POD and factoring packet movement
30+ hrs
weekly paperwork recovery target in a small fleet
More
detention events documented before they are forgotten
How we work
Fit call. Menu. Build. Run.
One-time setup fee plus a monthly base. Each fix is priced on its own. If you go broad, we can bundle the work. No good/better/best packages, no vague retainer, and no public price range before we understand the workflow.
- 01Fit call
Fifteen to forty-five minutes. We listen for the work, calls, orders, reports, and follow-up that are costing money.
- 02Menu
You get a written list of the best areas to fix first, each priced on its own. No tiers.
- 03Build
We connect the tools you already use, add only what is missing, and keep the first pass focused.
- 04Run
Monthly work covers monitoring, tuning, reporting, and the next set of improvements after the numbers are real.
